Client Relations Representative

Apply by eMail:15127722.185@jobfrenzy1.com

Description:
GENERAL FUNCTION: Responsible for performing a wide range of duties related to customer service to our clients as it pertains to clearing loan conditions rendered by underwriting and to ensure credit guidelines are met. Proactive communication to both internal and external clients as well as serving as a resource to underwriting questions and loan scenarios. DUTIES AND RESPONSIBILITIES: * Utilize systems in place, including automated underwriting to ensure credit guidelines are met. * Manage expected service level related to condition clearing. * Review and manage pipeline to ensure maximum pull through rate. * Serve as main communication point as it pertains to loan status, loan scenarios and credit guideline criteria. * Provide feedback to both Account Executives and Wholesale Brokers. * Provide support to Operations team and Sales team. * Monitor the appraisal email inbox for receipt of appraisals and loan conditions. * Review appraisal reports for acceptable values. * Issue final loan approval based on receiving and reviewing acceptable underwriting documentation. * Perform verbal employment verifications prior to loan closing. * Maintain knowledge of Fifth Third Mortgage Company policies and procedures, in addition to private investor and portfolio Credit Policy and Guidelines. SUPERVISORY RESPONSIBILITIES: None

This job provides relocation assistance.

This job provides visa sponsorship.

Requirements:
KNOWLEDGE and SKILLS REQUIRED: * Must have a High School diploma or GED equivalent. Two year Associates degree preferred. * Knowledge of conventional underwriting guidelines. * Four to six years or more years mortgage lending experience in processing. * Knowledge of the complete mortgage lending process. * High degree of attention to detail. * Knowledge of federal lending regulations governing real estate lending. * Demonstrated organizational skills. * Must have excellent verbal and written communication skills. * In-depth understanding of the computer loan application system(s). * Proven computer skills. Must be familiar with and experienced in MS Office based applications. * Demonstrated teamwork and high level of customer service. * Ability to make decisions in a time sensitive manner.

Education: Not Specified

Experience: Not Specified

Travel: None

Apply by eMail:15127722.185@jobfrenzy1.com

Job Created: Wed Sep 16 2009 04:27:40 AM
Last Modified: Wed Sep 16 2009 04:27:40 AM