INSIDE ACCOUNT EXECUTIVE

Apply by eMail:15218784.185@jobfrenzy1.com

Description:
GENERAL FUNCTION: * Manages pipeline of Broker relationships to generate loan applications for refinance, purchase money and second liens. Account complexity is determined by broker unit volume and revenue. * Responsible for the growth, retention and profitability of assigned relationships. * Develops new contacts within the standards and objectives defined by management. * Ensures client satisfaction, timely responses to client requests and problem resolution as necessary. * Responsible for cross-selling Home Equity of America and other Fifth Third Bank services. DUTIES and RESPONSIBILITIES: * Grows assigned relationships by identifying and closing new Broker sales opportunities and cross-selling Home Equity of America and other Fifth Third Bank services. * Develops new Broker relationships through various mortgage affiliations including mortgage broker and banker organizations, mortgage insurance company contacts, etc. * Develops and executes strategy for the submission of applications that retains current relationships and achieves Broker's desired profitability. * Evaluates client's strategic plan to ensure Home Equity of America remains an integral part of their mortgage-servicing environment. * Manages pipeline for all registered loans through closing and package delivery to maximize pull-through with on-time delivery. * Ensures client satisfaction by responding promptly to customer inquiries and requests and coordinating activities of appropriate Home Equity of America and Fifth Third personnel to resolve issues. * Assumes responsibility for complete training of new Brokers on all HEA loan products, pricing, processing, underwriting, and funding procedures, and conducts follow up training as needed. * Telephones clients on a regular basis to maintain a strong, working relationship with client's operational and senior management personnel. * Maintains a strong knowledge base of Home Equity of America policies, procedures, loan products, pricing and educates clients on Home Equity of America advantages. * Follows defined protocol for escalation of exceptions including partnering with management to negotiate pricing and other relationship issues with client. * Works with team members in other areas of the bank to build relationships and help the overall contribution to the bottom line. * Manages to the monthly, quarterly, and annual goals established by Home Equity of America. * Assumes additional responsibilities as needed. SUPERVISORY RESPONSIBILITIES: None

This job provides relocation assistance.

This job provides visa sponsorship.

Requirements:
MINIMUM KNOWLEDGE, SKILLS and ABILITIES REQUIRED: * Four-year degree in business or related field, or equivalent experience. * Minimum one-year experience in outbound telemarketing sales, which includes Client and Account Management responsibilities. Previous mortgage industry experience required. * Ability to learn mortgage origination and funding processes. * Knowledge of conventional and consumer lending guidelines and processes from application to closing. * Knowledge of federal and state lending regulations governing real estate lending. * Ability to read financial statements and understand forms of business ownership. * Ability to clearly communicate concepts verbally and in written form is a mandatory requirement of this position including presentation skills. * Organizational, problem solving and time management skills are also required. * Strong teamwork and customer service skills. * Proficient using Microsoft Office applications.

Education: Not Specified

Experience: Not Specified

Travel: None

Apply by eMail:15218784.185@jobfrenzy1.com

Job Created: Wed Sep 23 2009 04:30:13 AM
Last Modified: Wed Sep 23 2009 04:30:13 AM