Outsourcing Professional

Apply by eMail:15297075.185@jobfrenzy1.com

Description:
Outsourcing/Vendor ManagementPhiladelphia, PA1 YearResponsible for managing some aspects of a Service Domain for services being provided by an External Service Provider (ESP), or managing all aspects of smaller ESP agreements and contracts. Utilizes knowledge to resolve issues and ensure Service Domain goals and requirements are met. Acts as the liaison for communications and escalation management between the ESP and with the end-users receiving the Services. Evaluates the effectiveness of ESP performance in support of end-user Services Responsible for analysis, reporting, dashboards, measurements and methodologies. Expected to perform in a Project Management role for the Service Domain. Typically requires eight to ten years of related experience.Summary of the Role: The position develop a strategy for offshore sourcing of content processing services. The position will evaluate the current offshoring scenario to standardize the sourcing process, rationalize pricing structures, develop a preferred vendor program, implement a vendor performance management framework and recommend a vendor consolidation strategy. Responsibilities include:. Analyze the offshored content services and develop an approach for rate card normalization for a set of common services (Data conversion, Pre-Press etc.). Identify additional offshoring opportunities in the Content Supply Chain. Conduct rate negotiation discussions with vendors and amend the contracts to reflect the new rates. Standardize the sourcing processes by establishing templates for work requests, SOWs. Implement standard MSAs for improved operations management and greater legal protection. Develop a strategy to drive optimal content vendor mix, syndicate with the business units and implement a preferred vendor program through structured o RFP process o Contractual processes o Create SoWs, review internally and with vendors to implement transition to preferred vendor structure. Implement a vendor performance management framework through SLAs, Risk/Reward models. Account for and report on utilization of content offshore vendors. Implement Industry best practices in content offshoring Content Experience and Educational background:. Bachelors degree (Engineering degree preferred). MBA or Equivalent degree preferred. Demonstrated experience in Vendor Rationalization initiatives in Content Management outsourcing and offshoring. Management Consulting background preferred. 10+ years of Publishing and Content Management experience. 5+ years of experience in managing large offshore programs in Content supply chain. Other Domain skills, Soft Skills and Certifications. Experience in the Professional Publishing Industry. Experience in global sourcing and supplier performance management. Strong communication skills, written and verbal. Experience leading multi-location consulting engagements. Problem solving and analytical skills. Ability to resolve conflicts and gain consensus through collaboration. Ability to work with senior management and in a Matrix environment Preferred. PMP Certification. CPM, CSMP certification Travel:. 25%

Requirements:
See Above

Education: Not Specified

Experience: Not Specified

Travel: Not Specified

Apply by eMail:15297075.185@jobfrenzy1.com

Job Created: Thu Oct 01 2009 04:27:29 AM
Last Modified: Thu Oct 01 2009 04:27:29 AM