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Early Stage Collector I
From:
Company: Fifth Third Bank (see all of this employer's jobs)
38 FOUNTAIN SQUARE PLAZA
, 45263
United States
Contact: recruiter
Apply by eMail:15298292.185@jobfrenzy1.com
Apply by eMail:15298292.185@jobfrenzy1.com
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Job Reference ID:
DF15298292
Category:
Accounting/Finance/Banking
Duration:
Full Time
City, ST:
Cincinnati, Ohio
Country:
United States |
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Description:
GENERAL FUNCTION: Under direct supervision, collects and documents early stage delinquent accounts in accordance with departmental, investor, and legal guidelines, ensuring attainment of company goals. Collects on multiple products utilizing multiple systems. Position has direct impact to bank losses in excess of 100MM per year.
DUTIES and RESPONSIBILITIES:
* Contact delinquent customers to obtain payment commitments.
* Identify, evaluate, and resolve reasons for delinquency.
* Conduct research, ordering payment copies, credit bureau reports, statements, and credit applications as necessary, to support the collection efforts.
* Record all collection efforts via the collection system insuring that all accounts are called and noted accurately.
* Execute department strategy plan to collect delinquent accounts.
* Access statements, applications, and third-party vendor services to locate or perfect customer contact and make some strategic actionable decisions.
* Skip trace accounts when applicable.
* Stay in compliance with the 53rd QA Desktop Procedure guidelines.
* Review daily reports to identify job performance month to date and task completion.
* Escalate calls and/or problem accounts to supervisor, repossession, legal or collection agencies as appropriate.
* Reviews daily reports to identify job performance and tasks.
SUPERVISORY RESPONSIBILITIES: None
Requirements:
Education: Not Specified
Experience: Not Specified
Travel: None
Apply by eMail:15298292.185@jobfrenzy1.com
Apply by eMail:15298292.185@jobfrenzy1.com
Job Created:
Fri Oct 02 2009 04:27:21 AM
Last Modified: Fri Oct 02 2009 04:27:21 AM
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