Property Support Manager

Apply by eMail:15298028.185@jobfrenzy1.com

Description:
SUMMARY: Provides management support to hotels within a specified area/region (Mid-Atlantic Area, Philadelphia, DC) as directed by performing the following duties.

ESSENTIAL FUNCTIONS:
- Performs essential functions of General Manager in absence of assigned General Manager.
- Provides support to the General Manager as directed by the Area Director.
- Assists Area Director or Corporate personnel as directed.
- Travels to hotels within the are/region, including extensive and or extended travel, depending on business operational needs.
- All other duties as assigned.

COMPETENCY:
To perform the job successfully, an individual should demonstrate the following competencies :

- Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
- Interpersonal - Maintains confidentiality.
- Oral Communication - Responds well to questions; Demonstrates group presentation skills;
- Team Work - Contributes to building a positive team spirit.
- Written Communication - Writes clearly and informatively; Able to read and interpret written information.
- Delegation - Delegates work assignments; Provides recognition for results.
- Managing People - Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products and services; Continually works to improve supervisory skills.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition
- Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
- Organizational Support - Follows policies and procedures.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Commits to long hours of work when necessary to reach goals.
- Initiative - Asks for and offers help when needed.
- Innovation - Generates suggestions for improving work; Develops innovative approaches and ideas.
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
- Planning/Organizing - Prioritizes and plans work activities.
- Professionalism - Treats others with respect and consideration regardless of their status or position.
- Quality - Looks for ways to improve and promote quality
- Quantity - Strives to increase productivity.
- Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:
Bachelor's degree from four-year college or university; or one to two years related experience and training; or equivalent combination of education and experience.

Requirements:
See above

Education: Not Specified

Experience: Not Specified

Travel: None

Apply by eMail:15298028.185@jobfrenzy1.com

Job Created: Fri Oct 02 2009 04:27:30 AM
Last Modified: Fri Oct 02 2009 04:27:30 AM