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Customer Service Representative
From:
Company: Waste Connections, Inc. (see all of this employer's jobs)
Phone: 9166088257
Fax: 1234567890
 Apply by eMail:do_not_reply@invalidemail.com
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Job Reference ID:
5060890
Category:
Administrative/Clerical
Duration:
Fulltime, Permanent
City, ST:
Omaha, Nebraska
Country:
United States |
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Description:
Voted one of the top 200 small and mid-cap companies in America by Forbes Magazine three years in a row, Waste Connections, Inc. (NYSE:WCN) is growing throughout the Western, Midwestern, and Southeastern U. S. Our range of services includes solid waste collection, transfer, disposal and recycling to approximately 2 million commercial, industrial, and residential customers in 26 states.
Papillion Sanitation has an immediate opening for a Customer Service Representative (CSR). This position fields calls from Customers and works to resolve problems that arise concerning service or billing.
Our successful CSR is energetic, outgoing and must understand the waste business, so they can resolve various types of customer issues. CSR must show empathy or sensitivity to the customer regarding the issue at hand while demonstrating patience to withstand complaints from impatient Customers as well as thick skin so as not to take complaints personally and remain focused on serving and satisfying the customer. Ultimately, the CSR must be assertive and resourceful to work within the Company to resolve as many customer issues as possible on the first call.
Qualifications:
· Multi-line phone experience
· Intermediate computer experience
· Sense of urgency
· Able to multi-task and meet deadlines
· Ability to manage time effectively
· Punctual
· Flexible
· Excellent communication & organizational skills
· Reliable transportation and attendance
· Pre-employment drug screening required
Full benefits are included as well as competitive wages.Hours are from 8 a.m. to 5:00 p.m. M-F. If you are looking for an opportunity to be part of our district's team, enhance your own skills and grow with an expanding company then Waste Connections of Nebraska is the place for you.
Waste Connections is an Affirmative Action/Equal Opportunity Employer (M/F/D/V.)
Apply by eMail:do_not_reply@invalidemail.com
Job Created:
Sat Oct 10 2009 06:16:49 AM
Last Modified: Sat Nov 21 2009 07:04:44 AM
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