Clarity Admin

Apply by eMail:15325943.185@jobfrenzy1.com

Description:
Ajilon Consulting is a subsidiary of the Adecco Group, a global leader in managed services, consulting and specialized recruiting with a footprint in over 70 countries around the world. We focus on providing staffing and consultative solutions for the IT function, and through Adecco, we can also offer solutions for the functions of engineering, finance and accounting, legal, clinical, administrative, and sales and marketing.

Requirements
Functional Experience
Years of experience in comparable position: 5 - 7 years

Industry Experience
Cross-functional experience: Information Technology

POSITION SUMMARY:

The Clarity Systems Support Technician is responsible for the configuration, data administration, maintenance and user support for Client's Informatics_ project and financial management reporting tool: Clarity. The Support Technician works independently to triage, diagnose, solve and communicate the results user problem reports and user requests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

* Triage and respond to user-generated support tickets in a timely, professional and effective manner.
* Engage other support technicians as necessary to drive customer requests to rapid and total completion

Administration and Configuration:

* Responsible for configuration and data administration of Clarity Server 8.1
* Administer and maintain current Cubes, Reports and Objects
* Create user accounts and ensure appropriate authentication methods and security measures are in place
Reporting and Analysis:
* Develop and maintain Reports and Report definitions
* Provide ad hoc reporting needs to support business decisions and operations
* Maintain and update current procedural documentation
Team Work:
* Work as part of a project and functional team to coordinate and execute excellent user support
* Communicate regularly with technical, applications and operational staff to provide support-level feedback
* Work with the application support / development teams on major changes that may impact users

Others:

* Responsible for completing other work requirements or tasks that are requested by management when necessary to meet the goals and objectives of the department or company
Skills Minimum 3 years of Clarity (Niku) administration experience
* Strong understanding of database structures and table relationships
* Must have strong communication skills; recognized as a subject matter expert
* Strong analytical, documentation, and knowledge transfer skills*
* Excellent interpersonal skills and customer service skills
* Highly organized individual with exceptional task management and follow-up skills
* Must be able to easily interface with the user community
* Must be an excellent team player
* Must be an independent worker with superb time-management skills and foresight to deliver quality results with minimal guidance
* * Must have Mastery-level or Proficiency-level English verbal and writing skills
Keywords
Education The ideal candidate will possess a combination of the following education and/or equivalent experience:
* BS Degree in Computer Science or related technical field
* Must have 3 years of extensive experience in Clarity (Niku) or other Project/Financial Management reporting tools


Interested and available candidates, please send in your resume to bitan.biswas@ajilon.com

W2 contract possible ony, no CTC, 1099 or H1 transfer possible.

Requirements:


Education: Not Specified

Experience: Not Specified

Travel: Not Specified

Apply by eMail:15325943.185@jobfrenzy1.com

Job Created: Tue Oct 13 2009 04:27:33 AM
Last Modified: Sat Nov 14 2009 04:29:25 AM