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Customer Service Manager -

From:
Company: AppleOne (see all of this employer's jobs)
1970 Broadway, Suite 110
, 94612
United States

Contact: Account Executive
Apply by eMail:15326318.185@jobfrenzy1.com

Apply by eMail:15326318.185@jobfrenzy1.com

Job Reference ID: DF15326318

Category:
Health Care

Duration: Full Time
City, ST: Oakland, California
Country: United States

Description:
This well known and established company is in need of a excellent Customer Service Manager who has had experience working in a hospital or a acute care facility as well having experience in a call center environment. You will be in charge of monitoring and coordinating all Customer Service, Self-Pay and Customer Service support activities to ensure work assignments are equitable and accounts receive timely follow up. Some of your duties will be to delegate work assignments to teams, approve weekly assignment reports, provide training and development of the teams. Also to analysis the call center, do quality assurance, serve as a interdepartmental liaison and handle all escalated calls. If this sounds like you then apply to this position.

Requirements:
Experience working in the Medical/Health care field - call center environment

Education: Not Specified

Experience: Not Specified

Travel: Not Specified

Apply by eMail:15326318.185@jobfrenzy1.com

Job Created: Wed Oct 14 2009 04:27:25 AM
Last Modified: Wed Oct 14 2009 04:27:25 AM

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