Learning Project Manager

Apply by eMail:15330249.185@jobfrenzy1.com

Description:
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Job Summary
The Project Manager is responsible for managing the full lifecycle of a learning development project, including design, development and deployment. This individual is accountable for the on-time and on-budget delivery of a single project or group of projects ranging from $100k to $1 million each in value. This position requires instructional design experience and a demonstrated knowledge of instructor-led, virtual classroom, and web-based delivery methods. The Project Manager is responsible for planning, organizing, and managing budgets. This individual will team with external and internal clients to develop and integrate learning solutions and provide advisory services.

Key Responsibilities
· Develop and execute project work plan according to project scope, deadlines, client needs and resource staffing.
· Accountable for design, development, delivery, and quality of all project deliverables.
· Manage daily project team activities including progress, customer interactions, issue resolution and issue escalation.
· Manage project budget, identify and mitigate project risk.
· Manage the customer relationship, including status meetings, gathering customer requests, maintaining customer satisfaction, billing preparation, and status reporting.
· Manage customer’s expectations and establishes the project team’s expectations by defining scope and role responsibilities.
· Identifies innovative learning solutions for customer learning needs.
· Develop presentations, lead meetings, facilitate design sessions, and advise customers on all aspects of learning solution design and development.
· Manage project infrastructure, which may include work environment, technology and tools, training, and morale.
· Manage, coach, train, and evaluate teams consisting of 4 to 15 people. (Learning Consultants, Instructional Designers, Graphic Designers, Developers, and contractors) Provide effective and timely feedback on performance.
· Manages the scope change process.
· Makes project staffing decisions based on project priorities, resource skill set, availability, and professional development opportunities.
· Identify, define, and escalate add-on work by establishing customer relationships, gathering customer’s intelligence, and recommending innovative solutions resulting in a business value proposition.
· Completes work simultaneously with 1 to 3 customer project sponsors.
· Teams with customers to ensure consistent and seamless project delivery.
· Maintains a current knowledge of instructional design principles and theories.
· Articulate the basic concepts, terms and theory of instructional design to customers and project teams.

Qualifications
· Bachelor’s degree required, or equivalent experience in lieu of degree. Masters degree preferred but not required.
· PMI certification preferred but not required.
· Four or more years of project management experience. Managing teams in all phases of learning solution design and development.
· Four or more years of experience in instructional design and course development.
· Proven record of providing superior customer service to individuals and organizations.
· Demonstrated ability to develop team members through coaching and mentoring.
· Demonstrated leadership and consulting abilities.

All other duties as assigned.

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.

Requirements:
Please see job description above

Education: Bachelor

Experience: More than 5 years

Travel: None

Apply by eMail:15330249.185@jobfrenzy1.com

Job Created: Thu Oct 15 2009 04:27:14 AM
Last Modified: Thu Oct 15 2009 04:27:14 AM