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Benefits Administrator - Cobra
From:
Company: TriNet (see all of this employer's jobs)
Phone: 5103836425
Fax: 1234567890
 Apply by eMail:do_not_reply@invalidemail.com
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Job Reference ID:
5134137
Category:
Administrative/Clerical
Duration:
Fulltime, Permanent
City, ST:
Bradenton, Florida
Country:
United States |
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Description:
Benefits Administrator - COBRA
Since 1988, thousands of companies throughout the United States and Canada have placed their trust in TriNet to help them manage their Human Resources more strategically and cost-effectively. We give our clients the economies of scale they need to access and deploy Fortune 500-caliber payroll, benefits, and HR services. TriNet has a nationwide presence, an experienced management team, and belongs to the Inc. Magazine Hall of Fame for being one of the fastest growing, privately-held companies for five consecutive years. We are a mature organization that embraces and rewards both bold strategy and disciplined execution.
Take your benefits and administrative skills to the next level at TriNet. In this position based in our Bradenton, FL office, you'll be providing our customer service specifically around COBRA cases. You will have constant interaction, education and cross-training with five other business units in addition to your own organization. This means a lot of opportunity for expanding your benefits knowledge! As you further hone your benefits background, you can develop from a generalist into a COBRA subject matter expert with significant worth to TriNet. Set your career to flight with this opportunity!
Job Duties
Will work in a customer service center handling multiple cases simultaneously.
Responsible for responding to customer inquiries directly or through referrals from Account Managers, Solution Center, and/or the Field Services Group.
Will be responsible for offering support focusing on meeting the client’s needs related to billing, refunds, statements and vendor reports.
Responsible for resolving routine to complex customer complaints, escalating, as necessary, matters to the Account Manager, or management staff, including the need to deploy other resources for resolution of issues.
Multi-task to address both routine and exceptional benefits problems.
Continuously offers process and procedure improvements.
Job Requirements
BA or equivalent preferred.
Must have experience with at least one of the following Benefits Production programs: 401(k), FSA, COBRA, and LOA involving the setup, processing, reviewing, and auditing applicable customer and employee data.
Strong Background in Customer Service including the ability to interpret, explain, and apply benefit policies, regulations, and procedures when responding to customer inquiries, requests or in resolving complaints.
Ability to effectively work in a team environment; communicate with, apprise, assist, and support other team members.
Must demonstrate the ability to perform basic mathematical computations and calculate figures/amounts such as interest, commissions, percentages, etc.
Strong MS Office experience, specifically excel and powerpoint.
Apply by eMail:do_not_reply@invalidemail.com
Job Created:
Sat Oct 24 2009 06:58:44 AM
Last Modified: Fri Nov 20 2009 07:17:35 AM
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