Vacation Advisor I (14)

Apply by eMail:15354740.185@jobfrenzy1.com

Description:
RESPONSIBILITIES:
This is an hourly role. Assist Disney Vacation Club Members with their travel needs via the telephone. Provide recommendations on all suitable options while confirming reservations at the Disney Vacation Club Resorts and Walt Disney Resorts. Create a magical experience by answering various questions and providing appropriate solutions to Member concerns.

REQUIRED QUALIFICATIONS: (These are the minimum qualifications you need to be considered for the job.)
* High school degree or equivalent
* Demonstrated computer proficiency within a Windows environment
* Demonstrated strong Guest Service skills
* Demonstrated verbal and written communications skills with strong telephone etiquette skills
* Demonstrated problem solving, decision making skills, as well as continuous improvement skills
* Demonstrated typing skills
* Demonstrated strong organizational and problem solving skills with attention to detail
* Ability to be flexible with work schedule, including weekends, holidays and overtime

DESIRED QUALIFICATIONS:
* Minimum 1 year in hotel , travel, or national exchange company reservation experience
* Proven travel industry experience
* Proven Walt Disney World experience
* Proven experience in a call center atmosphere
* Demonstrated fluency in English and Spanish and/or Portuguese
* Demonstrated fluency in English and Japanese

ADDITIONAL INFORMATION:
To expedite consideration, we highly recommend that you BOTH upload your resume AND copy and paste the text when creating your candidate profile.

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

Requirements:
see above

Education: Not Specified

Experience: Not Specified

Travel: None

Apply by eMail:15354740.185@jobfrenzy1.com

Job Created: Mon Nov 02 2009 04:27:02 AM
Last Modified: Mon Nov 02 2009 04:27:02 AM