Administrative, Client Care Administrator

Job Reference ID:  3740 Category: Customer Service Duration:  3 Months City, ST:  Anchorage, Alabama Country:  United States

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Description:
Location: Anchorage, AL3 MonthsGeneral• Establishes and supports accounts on an ongoing basis.• Responsible for managing Book of Business Setup/Analysis, Inventory Management,
and Order Process Coordination.• Communicates with the customer at the “Form Owner”
level or above to the customers’ satisfaction.• Ensures process compliance.Book of Business Setup and Analysis• Sets up new items and maintains existing items. • Identifies and communicates opportunities for consolidations and/or new documents.Inventory Management• Manages entire reorder notice process with appropriate form owner(s).• Monitors customer inventory.Order Process Coordination• Coordinates order placement with CCR’s in the center.• Manages customer requests for quotes, designs, and any special projects.Other• Responsible for asset management within their assignment (A/R, Storage, Invoicing
etc.) and any customer communication this implies.• Coordinates pricing database
with the customer.• Responsible for contract reporting (PPR) for reorder business

Job Created: Mon Nov 02 2009 09:23:04 AM
Last Modified: Mon Nov 02 2009 04:22:12 PM