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Director, Servicing - Servicer Support Center
From:
Company: Fannie Mae (see all of this employer's jobs)
Phone: 2027525501
Fax: 2027525665
 Apply by eMail:do_not_reply@invalidemail.com
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Job Reference ID:
5187395
Category:
Facilities
Duration:
Fulltime, Permanent
City, ST:
Dallas, Texas
Country:
United States |
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Description:
THE COMPANY
Fannie Mae exists to expand affordable housing and bring global capital to local communities in order to serve the U.S. housing market. Today, our focus is on preventing foreclosures, making mortgages and rental housing as affordable as possible, and supporting the housing recovery. We are rapidly building and realigning our company to better serve the market as we support the Administration's Homeowner Affordability and Stability Plan.
Join our dedicated, diverse, high-performing workforce and put your unique talents to good use as we work with our partners to advance our nation's housing recovery.
For more information about Fannie Mae and our career opportunities, please visit www.fanniemae.com
JOB INFORMATION
Coordinate strategy execution and day-to-day operations for a unit engaged in managing and monitoring customer (lenders, servicers, and other partners) performance with the goal of safeguarding the firm assets and mitigating operations and financial risk. Articulate goals, allocate resources, and manage workflow.
KEY JOB FUNCTIONS
Oversee and manage activities related to servicing customer portfolios to ensure compliance with the firm servicing guidelines.
Create and direct processes to manage predatory reviews, compliance checks, and the rebuttal process. Approve and monitor required corrective action.
Plan and oversee development of customer training.
Lead and monitor adherence to internal controls. Initiate efforts to strengthen internal controls and provide operational efficiencies.
Report to senior management on the unit's production, activities, and efforts.
Represent the unit as an expert or resource to cross-functional project or coordinating teams.
Plan, document, and manage the performance of subordinate managers and/or staff. Provide for professional or technical growth through assignment, mentoring, or training.
Plan and manage the unit's budget. Approve expenditures or budget transfers.
Apply by eMail:do_not_reply@invalidemail.com
Job Created:
Fri Nov 06 2009 07:30:58 AM
Last Modified: Sat Nov 21 2009 07:39:53 AM
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