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Risk Operations Analyst
From:
Company: JPMorgan Chase (see all of this employer's jobs)
Phone: 6142139404
Fax: 6142137479
 Apply by eMail:do_not_reply@invalidemail.com
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Job Reference ID:
5191413
Category:
Administrative/Clerical
Duration:
Fulltime, Permanent
City, ST:
Manila,
Country:
Philippines |
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Description:
As a Risk Operations Analyst, you will minimize and prevent losses resulting from high risk and fraudulent monetary and non-monetary transactions. You will work under general supervision and demonstrate some judgment capability to review and/or investigate routine risk transactions or reports. In accordance with departmental procedures and Federal Regulations, you will take proactive measures to prevent losses through any of the following: performing investigations, placing deposit holds, returning checks, restricting accounts, blocking ATM/debit cards, analyzing suspicious account activity and properly reporting and categorizing activity that has created loss exposure. You will operate in a team environment and often have customer communications as a key component of your job responsibility. You will also rely upon effective relationships with Corporate Security, the Law Department, account officers and other representatives from various lines of business, and outside financial institutions. Ability to… Independently perform routine account activity review of risky transactions
Following standard procedures and action plans to reduce exposure on suspect items and/or transactions
Opening fraud or loss cases as necessary and ensuring that case files are accurate and complete with all appropriate dispositions and detailed notes
Depending upon specific function, position may communicate actions on suspect items to branch personnel, customers, Fraud Hotline and Corporate Security as necessary
Documenting the review and investigation process followed for each account reviewed and preparing various documents, reports and system entries as necessary for financial entry, certification, reporting and statistical purposes
Ensuring that regulatory, legal, bank and audit requirements are met
Consistently show good judgment, professionalism, and a willingness to take ownership in reaching an effective decision on any fraud tool.
Commitment to providing the highest quality service to each customer every day
Demonstrate the ability to identify, analyze, and solve problems by providing viable solutions and executing excellent follow through and communication
Demonstrate the ability to efficiently and effectively handle call center volumes
Apply by eMail:do_not_reply@invalidemail.com
Job Created:
Sat Nov 07 2009 07:33:25 AM
Last Modified: Sat Nov 07 2009 07:33:25 AM
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